Teaching presence in online courses: The role of instructor-created video

The concept of teaching presence in online course environments originated from the Community of Inquiry framework of online and blended teaching, developed by Randy Garrison, Terry Anderson and Walter Archer from the University of Alberta Canada.  They define teaching presence as the design, facilitation, and direction of cognitive and social processes for the purpose of realizing personally meaningful and educationally worthwhile learning outcomes” (Anderson, Rourke, Garrison, & Archer, 2001).  While there are many elements supporting teaching presence, faculty are often interested in the impact of instructor-created videos on student learning.

Garrison's teaching presence

The effectiveness of video in supporting learning depends on a wide range of factors, but some broad guidelines can be helpful. For example, using video for whole-class feedback or guidance created specifically for one particular class or learning activity might be more impactful and less time-consuming to create than pre-scripted, canned videos. You may be curious as to the impact of your recorded visual presence within videos you create. In this video, the presenter reviews some research regarding the impact of having an instructor’s face in the video itself, as well as some general guidelines on the use of video.

In general with regards to instructor-created videos, we advise you to:

  • Focus on a specific assignment, on a challenging concept, or for a course or weekly overview
  • Use video for feedback or other facilitation
  • Use short clips or chunk into short clips (4-5 minutes)
  • Choose visuals that support the spoken narrative
  • Avoid using a talking head as the only visual
  • Do not be overly concerned about verbal mistakes
  • If you are creating videos to be used for multiple classes, consider how much time this may take and focus on issues or topics that are durable across longer periods (years) so that you can reuse the resource.

Additional resources on teaching presence:
Role of course design on teaching presence
One instructor’s point of view (research study)
Strategies for teaching presence

Rethinking Online Discussions for Student Engagement

Faculty often complain that students do not engage deeply in online discussions. Students complain as well, feeling that online discussions too often represent hoops to jump through, with little apparent connection to the learning goals of the course. Online discussions are very different from face-to-face discussions and these differences require us to design and facilitate them differently. Attempts to use the same discussion prompts as you would in a face-to-face classroom are likely to fall flat. Instead, they require thoughtful design to engage students in deep exploration of content.

As a first step, you should be explicit with students about how discussions support the learning outcomes in your course. Successful online discussions serve one or more of these purposes:

  1. Knowledge or skill-building
  2. Application of knowledge or skills
  3. Perspective-sharing

Importance of the discussion prompt

Most discussions fail because the discussion prompt does not engage students in higher-level cognitive collaboration with peers. The prompt must not only provide a focus for student thinking; it must also encourage or require collaboration. While you can require or encourage collaboration via instructions or rubrics, it is ideal to structure discussion prompts that have collaboration embedded within them. This is most easily done by asking students to apply knowledge together through problem-solving via scenarios or case studies, by sharing “field work” (field observations, interviews), or through having learners post examples that require classmates to review or answer specific questions from classmates. It can be helpful to create prompts that require unique initial student posts and then to guide students in responding to those initial posts.  If you are using discussions to build or apply knowledge and skills, they should be challenging; otherwise, students will see no reason to collaborate on something they may feel they can achieve on their own.

Other design features

While the discussion prompt is the key to engaging discussions, there are several other considerations. In addition to clarifying the purpose of discussions in your course, you should communicate your expectations for student performance and collaboration as well as your role in discussions. A set of criteria or a rubric can help in clarifying expectations, but be sure to include collaborative behavior. While some instructions can be generic, others should be specific to each discussion. For example, you may have specific suggestions for how students should respond to initial posts that differ for different discussions.

Facilitation and Feedback

Whether you or your students take part in the facilitation of discussions, you’ll want to monitor quality and interaction. Feedback early on in a course should inform students of your judgement of how well the discussions are serving their intended purpose and how students’ behavior can shift to improve collaboration. Feedback to individuals within each discussion should be restrained, while whole-class or group feedback can be more expansive, as you’ve then allowed students the space to interact freely. Consider using audio or video feedback tools such as Kaltura or Kaltura CaptureSpace Lite, as such tools can increase instructor presence and save time typing long responses.

Design and Facilitation Guide

Creating engaging online discussions requires careful and creative thought, particularly regarding the prompt or question. It also requires a comprehensive set of supports that should be pre-built into the course. This two-page guide, “Engaging Online Discussions: Design and Facilitation”, is intended to be a concise and comprehensive resource to support the design and facilitation of your online discussions.

For more assistance with the design of online discussions, contact elis@lesley.edu. Our instructional designers would be happy to work with you to think through your use and design of online discussions.

 

Lesley Instructors Publish in Journal “Literacy Research and Instruction”

Leah Van Vaerenewyck, a Lesley doctoral student, Valerie Shinas and Barbara Steckel, two literacy instructors from Lesley’s Graduate School of Education, have co-authored the article Sarah’s Story: One Teacher’s Enactment of TPACK+ in a History Classroom in the journal Literacy Research and Instruction.

The article focuses on the case study of one secondary History teacher and her approach to using technology in developing and supporting a socially-situated community of learners. The authors cite research suggesting teachers do not integrate technology within literacy or disciplinary curriculum at high levels (to support higher level cognitive skills, for example). They argue that to prepare students for higher education and employment, students must learn to think like scholars in the disciplines in which they study. For example, history students should be able to analyze primary documents, conduct research and synthesize information across various sources to draw conclusions. They argue that strategic and principled use of technology can support the development and maintenance of a community of learners focused on higher-level skill acquisition.

tpack visualization

TPACK, or Technology, Pedagogy, and Content Knowledge, is a framework built on Lee Shulman’s PCK (Pedagogical Content Knowledge). TPACK suggests the incorporation of technology with pedagogical content knowledge can produce more effective teaching. The authors suggest an expansion of the TPACK framework to include a sociocultural component and use this case study as empirical evidence to support an update to the TPACK model (TPACK+). They set out to “examine how sociocultural-oriented teacher knowledge, skills and beliefs intersect with TPACK in ways that leverage digital tools to create and sustain vibrant learning communities” (Van Vaerenewyck et al, 2017). Their observations showed strong evidence supporting this updated conceptualization of TPACK. The instructor’s use of learning technologies enabled the students to engage in authentic disciplinary discourse within socially situated learning experiences. The instructor was able to create a community of learners both within and beyond the boundaries of the physical classroom. Students engaged collaboratively in sophisticated ways, demonstrating that learning can be enhanced when embedded in socially situated experiences.

The authors call for further research examining in-service teachers’ skills and knowledge in relation to technology-integrated instruction to provide additional empirical support for their claim that the TPACK framework must be expanded.

Van Vaerenewyck, L. M., Shinas, V. H., & Steckel, B. (2017). Sarah’s Story: One Teacher’s Enactment of TPACK+ in a History Classroom. Literacy Research and Instruction56(2), 158-175.

The Hidden Element in Teaching: Modeling Expert Thinking

Instructors often direct students to produce assignments with very good support and guidance, such as examples of past work, a set of criteria or rubric, and detailed instructions or guiding questions. Less common is giving guidance for how students should think as they approach a task. Every discipline has a specific approach to thinking within the field [1]. For example, historians use evidence differently than other disciplines. They must weigh evidence that leads to different interpretations of historical events. They need to learn how to identify, select and use evidence in arguments [2]. In the study of literature, there are particular ways of analyzing literary texts. Novices (students), however; approach academic tasks differently than experts (instructors). Without specific guidance, they tend to use ways of thinking from earlier educational experiences, work or other life experiences. These approaches tend to be ill-suited for the discipline-specific, higher-level approaches required. The key challenge in teaching this type of thinking may be to make thinking visible.

Below are two examples from online courses at Lesley that use voice-over videos to model how the instructor approaches a task, focusing on the thinking that guides them. In the first video, instructor Wendy Hasenkamp shows students how to review a scientific article. This is from the course “Meditation and the Brain: Intro to Contemplative Neuroscience”. In the second video, instructor Lisa Spitz gives a detailed example of how one might work through a design challenge in the course “Typography I”, part of the new online “Design for User Experience” program.

Example 1

https://youtube.com/watch?v=JJ7zBelUQnA

 

Example 2

This type of expert modeling is not the only way to support more expert-like thinking. Another example is called the “process worksheet” [3]. This can be a simple, text-based scaffold to thinking; it provides learners with steps they need to take to solve a problem or approach a learning task. It might show a series of phases with key rules of thumb or advice for how they might approach the task.

One reason that modeling expert thinking is less common as a support for students is that we often forget how we came to be experts and, as a result, it can be difficult to tease apart the details of how we approach our disciplines. This is sometimes called “the blindness of expertise”. Once we review how we approach a task, we can begin to see details that might help guide students.

For more information about modeling expertise in teaching, please contact John McCormick: jmccormi@lesley.edu.

Citations:

[1] Meyer, J., & Land, R. (2003). Threshold concepts and troublesome knowledge: Linkages to ways of thinking and practising within the disciplines (pp. 412-424). Edinburgh: University of Edinburgh.

[2] Grim, V., Pace, D., & Shopkow, L. (2004). Learning to use evidence in the study of history. New directions for teaching and learning, 2004(98), 57-65.

[3] Nadolski, R. J., Kirschner, P. A., & Merriënboer, J. J. (2005). Optimizing the number of steps in learning tasks for complex skills. British Journal of Educational Psychology, 75(2), 223-237.

Student Peer Review Research and Practice: A Cross-University Collaboration

A team of faculty, staff and students presented our research on student peer review at Community of Scholars Day: “Critique Creates Community? Effects of Peer Review and Metacognitive Strategies”. Inspired by the culture of critique at Lesley’s College of Art and Design (LUCAD) and with the shared goal of improving students’ analytical writing and other assignments, three faculty gathered a team to investigate peer review methods using a research-based approach. Our background research on peer review and the results of empirical research with our own students were closely aligned, revealing the many benefits of peer review that can be achieved under specific conditions. As a result of our inquiry, we have been revising our peer review processes, excited by the improvements seen thus far and the possibility for enhanced skills in many areas. Below, we will discuss key components and benefits of the peer review protocol we first drafted in the fall of 2016 and updated this year.

Our peer review protocol is driven by the Dialogic Feedback Cycle, which, importantly, includes extensive use of metacognitive learning strategies. Critical to the peer review process is the dynamic between students’ individual (internal) processing and pairs’ external collaborative processing (see Figure 1 below). Students work both individually and with peers in order to reflect on and revise their work.  Throughout this process, the writer drives the process, first by identifying their goals and requesting specific areas for feedback, and at the end, by explaining their choices for revising their work to the instructor.

Internal-External Dynamic of Peer Review process

Figure 1

Before engaging in peer review sessions, the instructor builds an environment that prepares students to participate in a committed way to this collaborative process (Step 1). This is achieved by discussing benefits and challenges; explaining and modeling peer review; and, most importantly, creating a trusting relationship among students.  Many students dislike or distrust the peer review process based on previous experience – including concerns that peers will not take their work seriously, or that they themselves will be unable to review peers’ work satisfactorily – so discussing students’ insecurities and establishing goals aids in building trust.  Peer review sessions focus on collaborative discussion, driven by the needs of the writer. (Step 2). Following peer review sessions, students determine the most valuable feedback to revise their work, and then explain to the instructor how they used feedback in their revisions. This closes the loop on the feedback cycle (Step 3).

There is a growing realization that self-evaluation skills should be a major goal of higher education (1). Learners’ ability to effectively evaluate their own work greatly enhances their success, both in school and later in the workplace (2).  Research on peer review in higher education and our own work with our students has shown a multitude of benefits, including improvements in collaborative skills; self-confidence, understanding of subject matter;  connection with peers; metacognition; and transfer of skills beyond the classroom (3). In our study, students reported a strong connection to peers from the peer review process, which may have implications for general education and retention. As we continue to apply research to our practice in the classroom, we invite interested faculty members to join us.

If you have questions about our work or would like to join us in our research and efforts to improve teaching practice via peer review, please contact Liv Cummins (lcummins2@lesley.edu).

Peer Review Team:
Research and Practice:

  • Summer Clark (Assistant Professor of Literacy Education, CLAS)
  • Liv Cummins (Associate Professor of Creative Writing and Drama, CLAS)
  • Kimberly Lowe (Assistant Professor of European History, CLAS)

Lesley student research: Casey Bogusz (CLAS)
Research lead for Lesley student research: Linda Pursley (Research and Assessment)
Background research support: John McCormick (eLIS):

Citations:

  1. Boud, D., & Dochy, F. (2010). Assessment 2020. Seven propositions for assessment reform in higher education.
  2. Nicol, D. (2010). The foundation for graduate attributes: Developing self-regulation through self and peer assessment. The Quality Assurance Agency for Higher Education. Scotland.
  3. Pearce, J., Mulder, R., & Baik, C. (2009). Involving students in peer review: Case studies and practical strategies for university teaching.