Faculty Experiences with Blackboard Ultra

Blackboard Ultra represents the latest iteration of the Blackboard learning management system. It has undergone a complete redesign with a focus on improved navigation, enhanced accessibility, and responsiveness across various devices. This revamped version offers several advantages over its predecessor, but it’s important to note that transitioning a course to Ultra requires more than a simple cut-and-paste process.

During the recent Spring semester, five faculty members at Lesley University taught their courses using the Blackboard Ultra Course View. These instructors covered diverse subjects at both the undergraduate and graduate levels, with one course even being self-paced to cater to K12 teachers seeking continuing education credits. The faculty members who embraced Ultra included Donna Owens, teaching Psychopathology and Clinical Practice in the Expressive Therapies department; Diana Direiter, teaching Trauma and Crisis in Psychology; Liv Cummins, teaching Comedy in Humanities; Jennine Tambio, teaching Enhancing Quality Early Childhood Programs and Transition Seminar: Lives in Context in Education and LCAL (Lives in Context and Learning) respectively; and Cindy Downend, teaching Comprehensive Phonics in Reading Recovery.

The Ultra instructors found the new format to be intuitive and user-friendly, requiring very little support during the transition. For instance, Donna Owens, who taught Psychopathology and Clinical Practice, appreciated the redesigned learning modules, which made it easier for her to share content and for students to understand course requirements. The progress tracking feature helped students stay on track throughout the course.

“From an instructor viewpoint it made everything smoother.”

Cindy Downend, who taught Comprehensive Phonics, only needed a brief orientation on uploading content. She also received assistance in setting up release conditions on modules, allowing students to unlock content based on their assessment performance. Jennine Tambio, who taught two Ultra courses, expressed her enthusiasm for the Ultra rubrics, finding them easy to create and grade with. This was a significant improvement compared to her experience with the Original version of Blackboard.

Overall, students responded positively to the Ultra experience. They found the course navigation, participation in discussions, and assignment submission to be easy and straightforward. While some students initially resisted the change, providing tutorials or course tours helped alleviate their concerns. Donna Owens noticed that her students were actively using the Ultra Course View during in-class activities, which eliminated the need for printing or online searching.

“It is very organized and easy to use.”

“It was a pretty easy switch”

“looks better, and is more clear and easy to access.”

Based on their experiences, the faculty members offered some advice to colleagues considering the switch to Ultra. They recommended spending time familiarizing oneself with the platform, utilizing the student preview feature, and providing tutorials for students who are new to Ultra. Diana suggested thinking creatively to achieve teaching goals, while Cindy emphasized reaching out to eLIS for any questions or support needed.

For those interested in adopting Blackboard Ultra, contact eLIS at eLIS@lesley.edu to schedule an appointment. eLIS offers course reviews, training, and guidance to assist in the transition to Ultra.

April Faculty Community Conversation: Incorporating DEI Into Your Course Content

There are many benefits to incorporating DEI into our course designs. Creating an inclusive environment allows us to connect and reach a wide range of students. Incorporating DEI motivates students and supports a positive educational experience with multiple perspectives and backgrounds. In April’s Community Conversation, Lesley faculty Maureen Creegan Quinquis and Aya Karpinska joined Kay Martinez, Director of DEI Training, Education, & Development, to share strategies, reflections, and their ongoing journey to make more intentional and informed choices with their course content and activities.

Maureen began our conversation by sharing her course, “Equity, Access, and Inclusion through Arts Based Inquiry” for K12 classroom teachers. In the first class assignment, she shares a single photo of herself and asks students to list assumptions about her gender, ethnicity, personality, physical abilities, etc. One cohort assumed she was Italian after the first meeting because she gestures a lot with her hands. Their answers then lead to a discussion and activities around misconceptions we make based solely on visual information and how assumptions are created. “Are they an inside job or culturally created?”

Some of Maureen’s students also use Mursion, a virtual reality tool that allows student teachers opportunities to practice classroom scenarios including how to deal with bullying and microaggressions. Students using the tool encounter a diverse group of middle school student avatars in realistic situations that don’t have a script. Students can practice specific scenarios and learn to confront biases in a low-stakes environment before stepping into a real classroom.

Aya has taken an iterative approach to teaching her History of Interface course and providing a more diverse view of technology. Many technology interfaces and programming languages have been created by white, western men and most of them in English. This creates a bias and an impact on how technology is created and used. Since many of the texts shared in her course are also by white European/Western men, Aya has been going back and asking herself why she selected this source. Is there another text that could be used instead to bring a different perspective? Are there other modalities of learning that can be used such as a graphic novel about Ada Lovelace, the originator of the algorithm.

Aya’s course has a module on the history of textiles asking the question “How do we define technology?” In it she looks at sewing, the spinning jenny, and knitting. Some programmers say that knitting is a turing complete process and that the definition of knitting is similar to the definition of a computer. She shares the role of the seamstresses who created the space suits for the astronauts who went to the moon highlighting the untold stories of the women, people of color, and the disabled individuals behind the scenes.

Kay discussed the shift from DEI, diversity, equity, and inclusion, to EDIJ, equity, diversity, inclusion, and justice, leading with equity and adding justice to the conversation. It’s an important change that reflects the values and our framework as an institution. To illustrate the difference between equality and equity, Kay shared this bicycle image, in the top half everyone has a bike, but it’s not designed for each person’s needs. In the bottom half of the image, each person has a bike that has been adjusted to the needs of the individual.

The top row shows four people with the same bike. It is is only suitable for one person. The bottom row shows four people with a bike that suits each person.

Kay then asked the question “How does the curriculum reflect the students in your classes?” As a queer, trans person of color, Kay never saw themselves in the courses they took or in their higher education experience at large. Students look at Kay as a “unicorn” where they didn’t know people like them existed in higher ed.

Kay suggested creating a shared community agreement with your class. Begin by saying that this is a share learning space. It is not top down, but a circle. I will learn from you, my students, as you learn from me. Use the one mic rule, one speaker at a time, to mitigate disruptions and provide support for those who get interrupted. Acknowledge the relationship between intention and impact. This means assuming positive intentions, but you must still address the impact that the statements had on the class. Use the word “ouch” as a way for students to indicate that that statement hurt and “oops” to say that it wasn’t intentional.

Our panelists all agree that while this is important work, it’s not always easy. As Aya stated, be “forgiving of my ignorance” and be iterative with your course design. You won’t get everything right all the time but providing a more diverse and multifaceted perspective in your course will be hugely beneficial to all of us.

Resources

The EDIJ Training site has lots of training materials and information including Kay’s presentation for this conversation.

Check out the Lesley Library’s Lib guides. There are multiple guides for DEI, but Including Underrepresented Perspectives in Your Course may be a good place to start.

Ensure your resources are fully accessible to all your students. Ally is integrated into all your myLesley courses and review your uploaded documents for potential issues and provide guidance on how to fix them. Learn more about Blackboard Ally and review the Accessibility Checklist.

 

March Faculty Community Conversation: Student Presentations

We’re all familiar with the traditional end-of-semester final presentation where each students speaks to the class for a period of time, often while sharing Powerpoint slide. But what if it could be different? This March Ingrid Stobbe, Assistant Professor of Digital Filmmaking, and Jason Butler, Associate Professor of Drama Therapy, led our Community Conversation on alternative ways to do student presentations or as Jason put it, how we can “play and innovate with our students.” 

Ingrid teaches film production and theory classes at Lesley and one of her students proposed an alternative. He wanted to create a short film as his presentation. As with any other presentation or final paper, he started with his thesis statement: Pink Floyd’s “Live at Pompeii” was an innovative documentary that merged the medium of music with innovative techniques that were starting to appear in documentary filmmaking of the time. He then provided Ingrid with an outline where his thesis statement would be supported by media clips. Ingrid liked the idea enough to open the option up to all the students in the class. They still needed to hit the objectives of the assignment, synthesize what they had learned in class, and communicate that information to others, but it allowed filmmaking students a chance to express themselves in their own medium. For Ingrid, the question at the end of the day was “Is there a way that I can support and allow for the key moments in my class?” 

Ingrid’s alternative presentations were the result of a student request. However, Jason purposely designed his into his Drama Therapy course. Jason based his approach on Universal Design for Learning theories (UDL) where multiple avenues are provided for students to engage with the content and to share their knowledge. 

Jason had both asynchronous and synchronous elements to his course assignments. Students began by creating a fictional story and character to learn about embodiment. They then created short videos of themselves showing how their character is embodied. In the follow up assignment, students compared autobiographical theater with self-love pieces. Many students created traditional Powerpoints, but others did a more creative interpretation which was then shared in VoiceThread. VoiceThread allows the presenters to have traditional slides, images, and video. Viewers can provide feedback in multiple ways, text, audio, or video, allowing them some choice in how they respond.    

Jason also had some tips for synchronous presentations. He hides non-video attendees in Zoom and then asks the students who aren’t presenting to turn off their camera in order to create a stage for the performers on screen. Other times, he asks students to move closer to the camera if they agree with what is being said and to move away if they disagree in order to get the audience involved and interacting rather than just sitting back and watching. He also uses the reaction buttons in Zoom or asks the viewers to enter a word or two in the chat that expresses their thoughts on the presentation.   

But how do you assess such innovative assignments?  

According to Ingrid and Jason, you must give it structure. Jason shares the criteria of what needs to be covered while Ingrid has a workshop day where the student comes in with an outline of the goals they need to meet and how they will do that. While you are providing the student with some flexibility and room to explore, it must still meet the assignment criteria and stay within the boundaries of what the instructor can grade. Having a rubric helps communicate the criteria and to grade.  

How do you provide options when you teach more traditional content?  

Look for places where you can provide a little bit of choice for students. Where can you provide a small piece of creativity for them. Your students might not be ready to dance their dissertation, but can they share a picture or a piece of music that will transmit another aspect of the article they presenting on? The process forces us to think in different ways. 

One significant goal is to create a classroom culture where students feel empowered and comfortable talking risks and stepping out of their comfort zone. Small gestures over time where you allow students choice or opportunities to be themselves helps to create that safe space. Jason shared that in partnership with UDL, there’s a trauma-informed pedagogy perspective that says when we are activated due to trauma, we can’t function or reason… or learn. One of the common reasons for trauma is a lack of choice. It’s difficult to properly engage with something when we feel that it is being imposed on us. Providing some form of choice in your assignments diminishes that activation and allows students to more fully participate. 

Do you provide alternative ways for students to share their knowledge? Let us know how. 

 

Gamifying Blackboard Training

Technology trainings can be… well… just a bit dull. Being guided through how to click buttons in software has never really been that exciting and the steps can feel a bit disconnected from your real work. Participants are often at different skill and knowledge levels, but must move through the same content at the same pace. Plus, the information is rarely retained beyond the workshop. In most cases, attendees have difficulty remembering the steps or applying them on their own and need to reach out for help.

There must be a better way. Right? The eLIS Support team decided to find out. We threw the outline for our standard Intro to myLesley (Blackboard) workshop into the trash and started over from scratch.

The Goal(s)

Our goals were simple in scope, but not so simple to achieve. The primary goal for the new training was to increase the retention of content being delivered so faculty would be better able to use their new knowledge when they returned to their desks. Towards that end we used several techniques:

  • Storytelling would give attendees a narrative to attach the steps of the process to and aid memory creation.
  • Narrative and game-based design would create a fun experience to engage affective (emotion/feeling) learning and aid memory creation.
  • Faculty would teach themselves rather than watching a demo and then try to repeat the exact same steps. The need to figure it out and struggle a little would improve retention of the steps.
  • Faculty would be able to mostly move at their own pace allowing more tech savvy users to speed through the content and novices to take their time.

Faculty would learn to use available resources including support tutorials and working with their colleagues attending the workshop.

Blackboard Clue (Version 1.0)

Who Killed Mr. Blackboard?
We created Blackboard Clue. Faculty had to discover the identity of Mr. Blackboard’s murderer, but they would need to complete various tasks in Blackboard to do so.

First, they met the suspects in the Study. Then they reviewed the Detective’s Notebook, a blog, and made comments on the clues. Next, they interrogated the suspects on the Discussion Board, or two members of the support team in the other room. Finally, they created a Wanted Poster, content item, of the suspect who did the deed. The true murderer was revealed at the end of the game and everyone got to see if they guessed correctly.

How It Went
It was ok. Everyone seemed to have a good time, but they were a little distracted by the game itself. They were so busy trying to solve the murder that it overshadowed the learning. It was too hard to form connections around the content. The game needed more structure and probably a different narrative.

Soooo…. Back to the drawing board.

Agent L vs. GITS

Enter Agent L, a secret agent battling Gremlins in the System (GITS). GITS agents, NeoLuddite, Pandora, and Clippy are trying to disrupt Blackboard courses. Ben Friday (Miss Moneypenny) hands out the missions and Quinn (Q) provides tech support.

Mission 1: Alert Your Fellow Agents! – Use the Announcement tool.
Mission 2: Fix the Broken Content using the text editor.
First, review the intercepted GITS transmissions on the Discussion Board. Then, interview Clippy, a support team member in the back of the room, in a discussion forum to discover where the GITS server is.
Mission 3: Interrogate the Captured GITS Agents
Mission 4: Create an Assignment for Agent M to shut down the GITS server.

How It Went
The new game narrative had more structure allowing faculty to more easily move through the missions, complete the tasks, and not get lost. They used support tutorials to teach themselves all of the steps while the support team moved through the room to assist, but not answer their tech questions. Collaboration was encouraged allowing the more advanced attendees to happily aid the newbies in figuring stuff out.

The game format had two primary issues, however. One, faculty become their students and don’t read the instructions. (Shocking, I know.) The game master pointed out their error and directed them back to the mission profile. Two, some faculty just don’t want to play. They prefer the old format where they sit back and are fed the content without too much expectation. That attitude can be hard to overcome, but the other attendees simply play on without them.

Overall, there was a lot of laughter, a lot of noise and chaos, and everyone was successful. We’ve offered the game a few times now and feedback from faculty has been positive. We can’t say for certain that it’s more effective than the old traditional training, but at least we are all having fun. That must count for something. Plus, the eLIS team has been able to model a new way of teaching and give faculty a chance to see us a fellow educators, not just the “tech folks.”

Improving Peer Feedback with Peergrade

Lisa Spitz is an assistant professor at Lesley’s College of Art and Design and the program director for the User Experience online BS degree program. Lisa worked with eLIS this fall to pilot a peer feedback tool, called Peergrade, in her Sketching for Interactive Design course. Below she shares her and her students’ experiences using Peergrade.

In this course, students use sketching to document research insights, tell a story, and visualize mobile interface concepts and interactions. Each individual assignment includes a period of sketching and revising, where students provide peer feedback and then revise their own sketches for overall clarity. My initial experience teaching this course in Blackboard raised a number of challenges with the peer review process: not all peer feedback was of the same caliber and not all students received the same amount of feedback. This meant I was compensating for poor and/or incomplete feedback. I was also manually tracking the quality and quantity of feedback each student provided to their peers, for grading purposes. Further, due to inconsistencies in the types of feedback received, students reported finding it difficult to revise their work. 

Over the summer, John McCormick in eLIS introduced me to an online peer review platform called Peergrade. The overall format and structure of Peergrade was a good match for my particular assignment structure and I was interested in seeing how it might better support our students in the peer review process.

The tool itself was fairly easy to learn. As an instructor, I was able to set up my “classroom” in Peergrade and create each of my assignments. For students, their experience entailed posting their sketches in Peergrade and then evaluating their peers’ sketches based on a custom rubric (which I set up in advance of the course running). The biggest challenge I faced was in tailoring the rubrics to each individual assignment. Students evaluated their peers work based on quantity and diversity of sketches as well as unique requirements for each assignment. The rubrics I created provided students with both quantitative and qualitative feedback on their sketches; and the system guaranteed that each student received feedback from three other students.

Students responded favorably to the use of Peergrade. They were fairly self-sufficient in using the Peergrade platform. It required very little technical support from my end; for instance, allowing late assignment submissions and permitting students to re-upload their work. Some adhoc quotes found in journal entries and the course evaluation include:

  • “I really like Peergrade, I only wish the rest of my courses used this site. It is so much easier to give the feedback and receive the feedback that you want without upsetting another peer about your opinion. Since it is anonymous it is easier to be truthful if you have suggestions on changes.”
  • “That program allowed me to finally get honest feedback from my peers on how they truly felt about my work.”
  • “By reviewing other students, I often could improve my own work through just that process alone.”
  • “The peer commenting system was a great way to discuss among other students each other’s work before turning in the final assignment each week. Critiquing helped me understand my own skills better.”
  • “Peergrade was life changing, love it.”

In an ideal world, I’d spend more time user-testing assignment rubrics before launching these assignments with a live class. However, design is an iterative process and course design is no different and I anticipate refining each assignment rubric with each course instantiation.

If you’re just not sure how this would work within your classroom context, I’d say start small. Choose one project in which you’d like students to give and receive quality peer feedback. Decide what a “good” assignment submission looks like and set up your rubric to probe specifically on those areas. Then, see what the experience looks like from both the Instructor and Student views. Having an initial experience with Peergrade will help you to determine just how and when it might be an asset in your courses. 

Peergrade is currently be used in a small number of online and on campus courses at Lesley. If you would like more information on using Peergrade or peer feedback in your courses, contact elis@lesley.edu.