A Frequently Made Support Request

The eLIS support channel often receives requests for Blackboard/MyLesley orientation. Here’s what I focus on in that first walk-through with a new instructor:

First, I talk them through creating a welcome message to their students using Announcements. It’s the first thing students will see when they come to a course site by default. It’s also a good opportunity to introduce the Content Editor and the functionality available there.

Second, I show them how to upload their syllabus into their course. This allows me to show a couple of different ways to attach a file to a content item, either via the attachment feature in the text editor or via the “attach file” tool below it.Blackboard Content Editor highlighting Plus tool

I point them to the circle-plus icon in the text editor, because of the added functionality there, such as Kaltura and Voice Thread. I don’t go into too much detail about either of those two items— it feels like too much information for a first walk-through, and one can always come back later for more info.

Add Content menu in Content Editor

The third area I touch upon is the Assignment tool, because it’s the perfect entrée into the Grade Center, which is the final thing I spend time on. The assignment tool creates a column in the grade center automatically. I can then show them how to create manual columns. New instructors often ask how their students can see their grades, which allows me to point to the My Grades tool, and therefore Student Preview, which allows instructors to see what’s in My Grades, among other things.

I wrap up by saying, “There’s a lot more to show you, and if you’d like we can make an appointment to go into more detail, or you can ask questions via email at elis@lesley.edu.”